Issue with AI Marketing content generation

Incident Report for Popmenu

Resolved

This incident has been resolved.

Posted Nov 08, 2023 - 16:03 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 08, 2023 - 15:45 EST

Investigating

Our third-party partner OpenAI is currently experiencing service issues that are impacting our AI Marketing content generation. They are actively working on a resolution see: https://status.openai.com/incidents/21vl32gvx3hb

Posted Nov 08, 2023 - 15:30 EST

This incident affected: Customer Marketing and Communication (OpenAI).